Video Walkthrough
After purchasing Access Keys, use the Send Access Keys page to send keys to your clients. Access the page from the left navigation panel.
Available Access Key Status
At the top of the page you will see the total number of keys available for you to send to clients. The SkillScan system places all of your unsent access keys into a pool of assessment-agnostic keys. This gives you the flexibility to select either Drive or Express each time you send a key to a client.
Selecting and Sending Keys
Use the form below the Available Access Key Status to send an available Access Key to a client, providing the following details.
- Select the type of online assessment you want the client to take – Drive or Express. If you don't select an assessment type here, the client will be asked to select one before they start the assessment.
- Enter the client’s email address. You can enter email addresses for multiple clients at a time using commas to separate each one.
- Enter an optional custom message that will appear first in the email message. Your custom message will be saved in this field for you to reuse again. The SkillScan system will automatically add a standard message below your custom message.
- Enter an optional custom signature block, which will replace the standard message signature verbiage.
- Click the Send button.
Note: Your client should immediately receive an email from [email protected] after you click Send. However, some clients may experience issues receiving the email, such as the message being delayed, filtered to their spam folder, or not receiving the email at all. These issues are due to how the client's email service or organization settings are configured. If your client experiences issues receiving emails from the SkillScan system, you can copy their access key link from the Sent Keys page and provide to them via your own email service or other communication method.
