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Account Support

SkillScan created these videos to support your use of Skillscan Online.

For Individual Users:

For Counselors/Coaches:

Account Management
Counselor User Guides


For Individual Users:

  • Forgotten Password


For Counselors/Coaches:

Account Management

  • Determining number of available uses

  • Granting uses to clients

  • Client never received user invite

  • Where client assessments are stored

  • Checking client assessment completion status

  • Reclaiming unused assessments

  • Forgotten Password

Counselor User Guides

  • (coming soon)

See what our users are saying...

Career Counseling and Consulting Services—Pleasanton, CA

SkillScan has been one of my favorite career assessment instruments for 25 years; it is a timeless tool which clients frequently refer to over time as they focus on marketing their transferable skills throughout their careers.